At Mellie’s, your privacy is part of our commitment to thoughtful design and trust. We believe what you carry—and how you shop—should feel effortless, secure, and respected.
This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or make a purchase from our website.
Information We Collect
We collect information to provide a seamless shopping experience and deliver your orders efficiently.
Order Information (when purchaser and recipient are the same):
- First and last name
- Shipping address
- Email address (for order updates and support)
- Phone number
- Billing information (payment method, billing address)
- Applied discount or promo codes
When Purchaser and Recipient Are Different:
- Purchaser’s name and email
- Billing details
- Recipient’s name and shipping address
Contact & Account Details:
- Name, email, and phone number (when provided)
- Account login details (if you create an account)
Transaction Details:
- Payment method
- Order value
- Date and time of purchase
Device & Browsing Information:
- IP address
- Browser type
- Pages viewed and interaction data
- Cookies and tracking data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send confirmations, updates, and customer support responses
- Personalize your shopping experience
- Improve website performance and usability
- Send promotions and updates (only if you opt in)
We do not sell your personal data. Your trust is essential to us.
Data Sharing & Disclosure
We only share your information when necessary to operate our business:
With Trusted Service Providers:
- Payment processors
- Shipping and fulfillment partners
- Email and communication platforms
- Website hosting (e.g., Shopify)
With Analytics & Marketing Tools:
- Platforms such as Google Analytics to understand site usage
For Legal Requirements:
- When required by law or to protect our rights
Business Transfers:
- In the event of a merger, acquisition, or sale of assets
We do not sell your information to third parties.
Cookies & Tracking Technologies
We use cookies to enhance your experience, including:
- Saving your cart and preferences
- Understanding site behavior and performance
- Improving personalized content
You can disable cookies through your browser settings, though this may affect site functionality.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
To exercise your rights, contact us using the details below.
Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.
Purchases must be made by individuals 18 years or older or under the supervision of a parent or guardian.
Security & Data Retention
We take reasonable precautions to protect your information using industry-standard practices.
We retain your data only as long as necessary to:
- Fulfill orders
- Provide customer service
- Meet legal and financial obligations
Third-Party Links
Our website may contain links to third-party websites or social platforms. These operate independently, and we are not responsible for their privacy practices.
We encourage you to review their policies before interacting with them.
Changes to This Policy
We may update this Privacy Policy as our business evolves.
Any changes will be posted here with an updated effective date.
Continued use of our website indicates your acceptance of these updates.
Contact Us
For questions, concerns, or data requests, please contact
